Privacy Policy

Last updated: March 10, 2026

1. Introduction

OnSpec AI, Inc. ("OnSpec," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, company name, role, and password when you create an account.
  • Plan Documents: Construction plans, drawings, and documents you upload for analysis. These are processed by our AI and stored securely.
  • Usage Data: How you interact with the Services, including features used, analyses performed, and collaboration activity.
  • Payment Information: Billing details processed through our payment provider (Stripe). We do not store credit card numbers.
  • Device & Log Data: IP address, browser type, operating system, and access timestamps.

3. How We Use Your Information

  • Provide, maintain, and improve the Services
  • Analyze construction plans and generate findings
  • Process payments and manage subscriptions
  • Send transactional communications (analysis results, account updates)
  • Provide customer support
  • Improve our AI models with aggregated, anonymized data
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security audits. Your plan documents are stored in SOC 2 Type II compliant infrastructure.

5. Data Sharing

We do not sell your personal information. We may share information with service providers who assist in operating the Services (cloud hosting, payment processing, analytics), and as required by law. Your plan documents are never shared with third parties except as directed by you through collaboration features.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at privacy@onspec.ai. You may also export your data or close your account through the Settings page.

7. Cookies

We use essential cookies required for authentication and session management. We use analytics cookies (which can be opted out of) to understand usage patterns and improve the Services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance.

9. Contact

For questions about this Privacy Policy, contact us at privacy@onspec.ai or write to: OnSpec AI, Inc., Austin, TX.